HCMx Radio: Using Learning Analytics to Predict Outcomes and Improve Performance

HCMx RadioWe are in the era of constant change enabled by technology. Instructor-led training still exists and will never entirely go away, but with dispersed geographies, and diverse and global workforces, the learning environment is drastically changing. The methods of delivery offered through numerous channels — mobile, social, gamification, etc., — raise questions about what to measure and how to measure, not to mention the use of analytics.

In Brandon Hall Group’s latest episode of HCMx Radio, co-host Michael Rochelle and I had a great discussion on the challenges and opportunities of learning measurement and analytics with Bob Blondin, Vice President at Xerox Learning Services. Bob acts as the firm’s chief learning strategist.

Bob has significant experience at the executive level aligning business goals with learning strategies and has provided strategic learning services to a variety of Fortune 500 companies.  We talked about what high-performing organizations are focusing on as we describe in our High-Performance Measurement Impact Model:

learning measurement impact model

We also shared:

  • Examples of leading practices from high-performing award-winning organizations
  • The use performance support, job aids and tools such as Vestrics and KnowledgeAdvisors
  • How to overcome challenges that organizations are facing
  • How to create an environment for measurement
  • And lastly, how to use analytics to predict outcomes and improve performance

Join us! Go to the HCMx Radio site any time to download the show or listen in the player below.

Rachel Cooke, Chief Operation Officer, Brandon Hall Group
@RachelCCooke

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.