New Research Study Assesses Assessments for Value and Impact

Brandon Hall Group’s new research study, Assessing Assessments: Value and Impact looks at how organizations make talent decisions, which impacts organizational performance and culture. The findings are quite interesting. Download a free copy here.

Some highlights:

  • The majority of organizations use assessments to make talent decisions.
  • Organizations using pre-hire assessments are more likely to see year-over-year improvement in quality of hire (44% vs. 32%) and employee retention (32% vs. 23%) than their cohorts.
  • Organizations using post-hire assessments are more likely to see year-over-year improvement in employee engagement (50% vs. 40%), customer satisfaction (51% vs. 40%) and customer retention (45% vs. 35%) than their cohorts.
  • The most important metrics for pre-hire assessment users are: improved quality of hire (68%), improved new hire retention rate (48%), and improved time-to-proficiency (37%).
  • The most important metrics for pre-hire assessment users are: Improved organizational performance (54%), increased employee engagement (52%), employee goal attainment (48%) and reduction in employee turnover (41%).

Corporate leadership needs to set the tone and expectation that the assessment process should be taken seriously by taking the time to get involved and follow-through with the right feedback discussions. Operational support is important for assessment implementation. – Lisa Meier, Director of Talent and OD, Pace Industries

For more information about Brandon Hall Group’s research, please visit www.brandonhall.com.

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.