Guest: Rajiv Chandran-Chief Learning Officer, Accenture

Read about Accenture’s mission-critical learning strategy that includes using the Metaverse and virtual reality to drive an extraordinary learning experience in Brandon Hall Group’s latest Executive Interview: Accenture’s Transformative Learning Culture — Innovative, Engaging and Impact.

The Executive Interview with Accenture Chief Learning Officer Rajiv Chandran is from Brandon Hall Group’s Excellence at Work Podcast Executive Series hosted by Chief Operating Officer and Principal HCM Analyst, Rachel Cooke.

Listen to the podcast here.

Other topics covered include Accenture’s current business environment amid COVID-19 and hybrid work, and the response to that environment from a learning and leadership standpoint. The Executive Interview also reveals how Accenture’s team succeeds in preparing for a changing environment by building skills and using data to match skill capabilities, sustaining well-being and building trust, and other insights from Rajiv’s journey from India to the DC suburbs.

Rajiv Chandran is responsible for Accenture’s learning and leadership development strategy and programs for over 600,000 employees globally. Rajiv joined Accenture in 2015 from McKinsey & Co. where he was part of the team that set up the McKinsey Leadership Institute and worked with clients at the intersection of business strategy and leadership capabilities. 

Chandran has a Master’s in Human Resources and is a Mechanical Engineer. He is also a certified Integral Coach from New Ventures West California, a school of coaching that brings together several disciplines like Philosophy, Somatics, Neuroscience, and Ontology and integrates eastern and western wisdom traditions. In addition, Rajiv was part of an inventor team at Accenture that has been granted three patents for innovations in Driving Team performance. 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Accenture combines unmatched experience and specialized skills across more than 40 industries. Accenture offers Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Accenture’s people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Accenture embraces the power of change to create value and shared success for its clients, people, shareholders, partners and communities.

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We are a human capital management research and advisory firm with more than 10,000 clients globally. For over 28 years, we have been delivering research-based solutions that empower excellence in organizations around the world. Our vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means our team joins your team. Membership provides a host of resources and services and — most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.

Click here for more information and to sign up for a free trial membership.

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If you have questions about the discussion or would like access to our research library, please visit www.brandonhall.com

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Highlights

Strategy Briefs

Strategies to Mitigate ‘The Great Resignation’ (Strategy Brief)

Seven in 10 surveyed organizations said employee turnover will increase over the next year and 39% said the increase will be moderate or great. Organizations can respond by trying to patch up current processes or take a fresh and honest look at where they want to be as an organization and how to transform to reach their goals. This Strategy Brief provides strategies to help employers adjust to hybrid work while creating an environment more likely to retain talent.

More Strategy Briefs from Brandon Hall Group:

• 3 Strategies to Improve High-Potential Identification and Development in 2022
• How Do We Start Creating a More Data-Driven Decision-Making Culture?
• Linking Learning to Improved Performance
• How Can You Create/Improve People-Data Governance in Your Organization?
• Boosting Sales Enablement
• Realizing the Talent Development and Business Benefits of Action Learning

Research Summary

How to Develop More Great Leaders (Research Summary)

One-third of organizations believe they are effective in developing great leaders, according to Brandon Hall Group’s study, Great Leaders: How Do We Develop More? About the same percentage believe they are effective at succession planning. The main reason: a majority of organizations report that they lack widespread agreement on the critical attributes and competencies of great leaders and how to develop them. Brandon Hall Group has developed five high-level strategic recommendations to help organizations develop more great leaders.

Additional Research Summary from Brandon Hall Group:

• HCM Technology: How to Transform HR into a Digital Powerhouse

eBook

Mining for Gold in Your LMS Data (eBook)

The LMS stands as the core technology platform for learning, with about 87% of companies using at least one. Yet, for all of the heavy lifting organizations expect their LMS to do, many are still challenged by the mountains of data their LMS generates, as shown below. By finding and analyzing the right data, companies gain broader insights into learning, from how learners are behaving to the impact programs are having. This is especially true in the extended enterprise, where it can be difficult to gain insight into external learning audiences. But Brandon Hall Group’s research found that few organizations are very mature when it comes to how they are measuring learning.

Research Data Highlights

HCM Technology: How to Transform HR into a Digital Powerhouse

Going deeper into how to best evaluate and choose technology is a critical initiative for all HR organizations. For many HR organizations, time is running out to decide upon a new path for technology. The challenges that HR organizations are facing in the current climate are staggering and it seems that technology will be the only way to combat these challenges. What is the best approach for an HR organization to move forward with evaluating and selecting technology? How can HR organizations traverse the ocean of providers in the market in an efficient and effective approach in order to find the right providers for them? Have technology requirements changed and to what degree? Most importantly, how do HR organizations evaluate a provider to ensure they are the right partner for today and tomorrow?

Additional Research Data Highlights from Brandon Hall Group:

• Pulse Survey: How Are You Adapting to Hybrid Work?
• Human Capital Management (HCM) Outlook 2022
• Learning Drives Performance: How Do We Supercharge Learning?
• Workforce Management Benchmarking 2021

Excellence at Work Executive Interviews

Diversity, Equity and Inclusion in Digital Learning

We interview Rahul Ranjan Singh, Senior Director at The Harbinger Group. Rahul is a digital learning enthusiast, passionate about helping organizations and leaders solve challenges around learner engagement and student outcomes through the intervention of learning technologies. In a career span of over 15 years in the digital learning space, he has helped a host of global organizations and educational institutions in implementing a wide variety of new initiatives around their digital learning strategy.

Additional Executive Interview from Brandon Hall Group in February

• Executive Interview: Is Your Learning Driving Performance?

Webinars

Employee-Friendly Change Leadership: Strategies for Excellence

In this webinar replay, Christina Coidakis-Barss, Ph.D., Lead Transformation Consultant for Allen Interactions, and Claude Werder, Senior VP and Principal HCM Analyst for Brandon Hall Group, have a lively conversation around the current landscape of change leadership. They discuss a holistic approach to adopt and sustained business change where finding a balance of results and relationships is key. You will leave this webinar with tools you need to drive successful change, including a sneak peek at a program that increases speed-to-adoption. Christina also shares her change-transformation efforts as she leads a health system’s transition to a new facility later this year.

How the Workforce Learns: 15 Things Your Learning Culture Needs to Get Right

Over 40% of the global workforce is considering leaving their employers this year. L&D leaders have a bigger opportunity than ever to improve the employee experience and worker retention by implementing a positive learning culture. But until now, learning leaders have struggled to even define learning culture, let alone build or improve one. That’s why we asked more than 2,400 global workers what the best companies get right about their learning opportunities, and where others go wrong. Watch this webinar replay with David Wentworth, Principal Learning Analyst for Brandon Hall Group, and Anthony Wilkey, Client Success Director at Degreed, as they explore the 15 things all positive learning cultures have in common — and what you can steal from them.

Upcoming: Reskilling and Upskilling to Stop The Great Resignation

Thursday, March 17, 1-2 p.m. EDT

We look at the implications of the Great Resignation and how organizations can leverage their learning strategy to keep the workforce engaged, agile and effective.

Beyond Completions & Compliance: Where Learning and Performance Converge

Tuesday, March 29, 1-2 p.m. EDT

Discover how creating a strong link to business outcomes will help drive how learning is designed and delivered, resulting in programs that engage learners and make a difference that can be measured.

Learn more about innovative, cutting-edge HCM topics on Excellence at Work, a podcast focusing that weaves current market research, HR technology and industry leaders into each episode. Subscribe to us on iTunes or Spotify.

KnowledgeGraphics

Learning Drives Performance: How Do We Supercharge Learning?

Companies must rethink the learning experience to ensure everything is focused on driving performance, not on checking boxes. Identifying and understanding intended performance outcomes put Learning in a position to create programs that deliver results.

Additional KnowledgeGraphic from Brandon Hall Group:

• HCM Technology: How to Transform HR into a Digital Powerhouse

Solution Provider Profiles

• Solution Provider Profile: Axonify (2022)
• Solution Provider Profile: Canvas Leadership (2022)
• Solution Provider Profile: BrightPlan (2022)
• Solution Provider Profile: Yello (2022)
• Solution Provider Profile: eLearning Brothers (2022)
• Solution Provider Profile: MPS Interactive Systems (2022)
• Solution Provider Profile: Meridian Knowledge Solutions (2022)
• Solution Provider Profile: Allego (2022)

Case Studies added to Brandon Hall Group’s Member Center in February:

• Enerjisa Üretim’s SPARK Develops 72 Leaders through Blended Learning (2021 Case Study)
• Merck’s Leadership Pathway Improves Confidence, Capability in Directors (2021 Case Study)
• Türkiye Finans’ Next Branch Manager Program Creates Common Knowledge, Builds Engagement (2021 Case Study)
• Walmart Academy App Provides Just-in-Time Training on Tactical Tasks (2021 Case Study)
• NEQSOL’s Succession Readiness Program Ensures a Sustainable High-Performing Pipeline (2021 Case Study)
• Sutherland’s Team Manager University Anywhere Focuses on Remote Engagement, Effective Coaching (2021 Case Study)
• National Fire Protection Association’s Virtual Towers Aids Learning In Middle East (2021 Case Study)
• New York Life’s Retirement Practice Model Increases Agent Productivity, Retention (2021 Case Study)
• Swiss Post’s Virtual Parcel Journey Offers Deeper Understanding in 5 Minutes (2021 Case Study)
• Atlas Copco’s Virtual Selling 2.0 Platform Helps Reps Who Were Used to F2F Sales (2021 Case Study)
• Midmark’s Blended Learning Helps Sales Reps Better Understand Needs of Patients, Clinicians (2021 Case Study)
• AACSB’s Blended Learning Helps Volunteers Understand their Importance in Accreditations (2021 Case Study)
• Soapy Joe’s Car Wash’s ‘SOAPY Steps of Service’ Focuses on Well-being, Emotional Intelligence (2021 Case Study)
• TCS’s iON Academy Reinforces Learning through Gamification (2021 Case Study)
• Paychex’s HR Services Excellence Academy Increases Speed to Competency — and NPS (2021 Case Study)
• Delta Electronics’ eLearning Projects Foster Culture, Talent, Resource-Sharing (2021 Case Study)

Published Research by Practice
In Brandon Hall Group’s Member Center

Learning and Development

• Walmart Academy App Provides Just-in-Time Training on Tactical Tasks (2021 Case Study)
• Sutherland’s Team Manager University Anywhere Focuses on Remote Engagement, Effective Coaching (2021 Case Study)
• National Fire Protection Association’s Virtual Towers Aids Learning In Middle East (2021 Case Study)
• New York Life’s Retirement Practice Model Increases Agent Productivity, Retention (2021 Case Study)
• Swiss Post’s Virtual Parcel Journey Offers Deeper Understanding in 5 Minutes (2021 Case Study)
• Atlas Copco’s Virtual Selling 2.0 Platform Helps Reps Who Were Used to F2F Sales (2021 Case Study)
• Midmark’s Blended Learning Helps Sales Reps Better Understand Needs of Patients, Clinicians (2021 Case Study)
• AACSB’s Blended Learning Helps Volunteers Understand their Importance in Accreditations (2021 Case Study)
• Soapy Joe’s Car Wash’s ‘SOAPY Steps of Service’ Focuses on Well-being, Emotional Intelligence (2021 Case Study)
• TCS’s iON Academy Reinforces Learning through Gamification (2021 Case Study)
• Paychex’s HR Services Excellence Academy Increases Speed to Competency — and NPS (2021 Case Study)
• Delta Electronics’ eLearning Projects Foster Culture, Talent, Resource-Sharing (2021 Case Study)
• Mining for Gold in Your LMS Data (eBook)
• Executive Interview: Is Your Learning Driving Performance?
• Executive Interview: Diversity, Equity and Inclusion in Digital Learning
• HCM Technology: How to Transform HR into a Digital Powerhouse (KnowledgeGraphic)
• Learning Drives Performance: How Do We Supercharge Learning? (KnowledgeGraphic)
• Pulse Survey: How Are You Adapting to Hybrid Work? (Research Data Highlights)
• Learning Drives Performance: How Do We Supercharge Learning? (Research Data Highlights)
• Solution Provider Profile: Axonify (2022)
• Solution Provider Profile: eLearning Brothers (2022)
• Solution Provider Profile: MPS Interactive Systems (2022)
• Solution Provider Profile: Meridian Knowledge Solutions (2022)
• Solution Provider Profile: Allego (2022)
• Linking Learning to Improved Performance (Strategy Brief)
• Boosting Sales Enablement (Strategy Brief)
• Realizing the Talent Development and Business Benefits of Action Learning (Strategy Brief)
• How the Workforce Learns: 15 Things Your Learning Culture Needs to Get Right (Webinar)
• HCM Technology: How to Transform HR into a Digital Powerhouse (Research Data Highlights)
• Human Capital Management (HCM) Outlook 2022 (Research Data Highlights)
• HCM Technology: How to Transform HR into a Digital Powerhouse (Research Summary)

Leadership Development

• Merck’s Leadership Pathway Improves Confidence, Capability in Directors (2021 Case Study)
• Türkiye Finans’ Next Branch Manager Program Creates Common Knowledge, Builds Engagement (2021 Case Study)
• How to Develop More Great Leaders (Research Summary)
• Solution Provider Profile: Canvas Leadership (2022)
• 3 Strategies to Improve High-Potential Identification and Development in 2022 (Strategy Brief)

Talent Acquisition

• Solution Provider Profile: Yello (2022)

Talent Management

• NEQSOL’s Succession Readiness Program Ensures a Sustainable High-Performing Pipeline (2021 Case Study)
• Solution Provider Profile: BrightPlan (2022)
• Strategies to Mitigate ‘The Great Resignation’ (Strategy Brief)
• Employee-Friendly Change Leadership: Strategies for Excellence (Webinar)

Workforce Management/HR

• HCM Technology: How to Transform HR into a Digital Powerhouse (Research Data Highlights)
• Human Capital Management (HCM) Outlook 2022 (Research Data Highlights)
• HCM Technology: How to Transform HR into a Digital Powerhouse (Research Summary)
• Workforce Management Benchmarking 2021 (Research Data Highlights)
• How Do We Start Creating a More Data-Driven Decision-Making Culture? (Strategy Brief)
• How Can You Create/Improve People-Data Governance in Your Organization? (Strategy Brief)

The post Brandon Hall Group Research, February 2022 appeared first on BrandonHallGroup.

Please share this post via social media using the ‘Share This’ links at the bottom of this entry.

Highlights

Strategy Briefs

3 Imperatives for Improving DE&I in 2022 (Strategy Brief)

More organizations plan heavy investment in diversity, equity and inclusion (DE&I) than any other function of human capital management, according to Brandon Hall Group’s HCM Outlook 2022 Study. DE&I also ranks in the top five human capital management initiatives organizations are most optimistic about for this year. But lack of a strategic approach to DE&I has led to frustrations. This report suggests building a strong foundation or going back to basics that may have been skipped when DE&I efforts first launched.

More Strategy Briefs from Brandon Hall Group

• Building the Right Blend (Strategy Brief)

Tools to Use

Tool to Use: Learning Performance Convergence Model (2022)

The Learning-Performance Convergence Model shows how to connect learning to performance. The model is based on the results of multiple studies conducted by Brandon Hall Group, as well as engagements with leading-edge companies, solution providers and thought leaders. This is updated with the latest research by Brandon Hall Group.

More Tools to Use from Brandon Hall Group

• How Competitive is Your Organization in the Talent Market? Self-Assessment to Improve Strategic Talent Acquisition

Research Summary

Is Your Workforce Prepared for the Next Major Disruption? Workforce Management Benchmarking 2022 (Research Summary)

Brandon Hall Group’s latest research in workforce management shows both the current state of workforce management across the globe, which can be used for benchmarking your own efforts, as well as strategies and techniques used by organizations that may be currently unused but could be employed for a competitive advantage. At the end, the Brandon Hall POV will point the way to more advanced WFM practices for today and tomorrow.

Other Research Summaries from Brandon Hall Group:

• State of Learning Practices: Creating a Learning Strategy for the Future of Work (Research Summary)
• How competitive is Your Organization in the Talent Market? Talent Acquisition Benchmarking Study 2021 (Research Summary)

eBooks

Certification, Compliance and Competency: How Companies Adapted during COVID to Address Remote Learning Challenges (eBook)

The impact of the COVID-19 pandemic continues to reverberate and affect companies of all sizes and industries. Organizations that require certification, compliance and demonstration of competency through participation in structured, often intensive hands-on training programs, were especially impacted. As we emerge from the pandemic and strive to embrace the “new normal,” many of these organizations seek to return to the way things were. But for most, they must continue to find new strategies and approaches, not only to meet their current training needs but to prepare for new disruptions.

Other eBooks from Brandon Hall Group

• Personalization for Performance (eBook)
• How to Fix Your Sales Learning and Enablement in 2022 (eBook)
• Is Your Learning Driving Performance? (eBook)

Research Data Highlights

Great Leaders: How Do We Develop More? (Research Data Highlights)

One-third of organizations believe they are effective in developing great leaders, according to Brandon Hall Group’s study, Great Leaders: How Do We Develop More? About the same percentage believe they are effective at succession planning. A better approach, our research shows, is for the organization to agree on an organization-wide model for how leaders think and act and assign different proficiency levels at various leader levels. This report covers the data highlights from this research and includes six strategies for improvement. assign different proficiency levels at various leader levels.

Podcasts

Executive Interview: Focusing on Adult Learning, not Fads

We interview Charlie Chung, Vice President for Business Development at NovoEd. Topics include: Beware buzzwords!; the powerful concepts behind microlearning, personalized learning, reinforcement, learning and social learning; point solutions versus suites; higher-level skills and fact-based recall; the future of AI; the paradox of choice and cognitive overload; personalized learning or big portal?; new roles for learning leaders; the move toward minimalism; zoom and doom; insights from Charlie’s journey; and more.

Other Podcasts from Brandon Hall Group in December

• Executive Interview: Why Integrations and Automation Are Critical to the Future Of L&D
• Executive Interview: Enabling Performance in Today’s Dynamic Workforce

Upcoming: How the Workforce Learns: 15 Things Your Learning Culture Needs to Get Right

Thursday, Feb. 17, 1-2 p.m. EST

In this webinar, learn the 15 things all positive learning cultures have in common — and what you can steal from them.

Employee-Friendly Change Leadership: Strategies for Excellence

Tuesday, Feb. 22, 1-2 p.m. EST

We will discuss the current landscape of change management today and discuss a holistic strategy and tactics to adopt and sustain business change where finding a balance of results and relationships is key.

Learn more about innovative, cutting-edge HCM topics on HCMx Radio, a podcast focusing that weaves current market research, HR technology and industry leaders into each episode. Subscribe to us on iTunes.

KnowledgeGraphics

Critical Factors in Developing Great Leaders (KnowledgeGraphic)

Universal leadership models, along with continuous learning and better coaching, are among the factors organizations must improve to develop more excellent leaders, according to Brandon Hall Group’s 2021 study, Great Leaders: How Do We Develop More? 

Other KnowledgeGraphics from Brandon Hall Group:

• How Competitive is Your Organization in the Talent Market? (KnowledgeGraphic)
• Are You Prepared for a Rapidly Changing Workforce? Workforce Management Benchmarking 2021 (KnowledgeGraphic)
• Moving Target: How Employers Are Managing Hybrid Work (KnowledgeGraphic)

Case Studies added to Brandon Hall Group’s Member Center in January:

• Carrefour’s Strong Communication Plan Maximizes Learning Platform Engagement (2021 Case Study)
• Launchpad App Enables Day 1 Readiness at Infosys With Agile, Engaging Experience (2021 Case Study)
• Deutsche Telekom’s ‘youlearn’ Creates Culture Geared Toward Digital Transformation (2021 Case Study)
• DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
• Accenture’s Capability Development Team Redesigns Training to Fit Virtual Work (2021 Case Study)
• New Learning Technology Accelerates Skills at Comerica Bank’s Call Center (2021 Case Study)
• Cisco Global Sales Intern Program Creates Real-World Skills for a Virtual Environment (2021 Case Study)
• Enerjisa Üretim’s ‘SPEKTRUM’ Approach Increases Learning, NPS Across Company (2021 Case Study)
• Evonik’s Just-in-Time Tools for Managers Create Seamless Onboarding Experiences (2021 Case Study)
• Google Cloud’s LD Team Creates Engaging Leadership-Centered Onboarding Experience (2021 Case Study)
• Indra Improves How Middle Managers Are Seen When It Comes to Engagement (2021 Case Study)
• Ameriprise Financial’s Sales Development for Novice Advisers Leads to Client Growth (2021 Case Study)
• SCL Health’s Foundational LD Results in Bottom-Line Benefits (2021 Case Study)
• PayPal’s Technology Leadership Program Expands Definition of a Potential Leader (2021 Case Study)
• Repsol Makes Safety Part of Its Culture By Focusing on Leaders’ Behavioral Change (2021 Case Study)
• Safety Leap Creates Behavioral Change, Improves Leadership at All Levels at Repsol (2021 Case Study)
• Colt’s ‘Management Fundamentals’ Results In More Mobility, Capability and Engagement (2021 Case Study)
• Women Leading @ Crowe Engages Female Partners at Every Career Stage (2021 Case Study)
• Davenport University Leadership Academy Aids Recruitment, Engagement, Succession Planning (2021 Case Study)
• DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
• Pfizer’s Anytime, Anywhere Learning Provides Necessary Skills to New First-Level Managers (2021 Case Study)
• Zafin Grows LD Program Despite Pandemic (2021 Case Study)
• WarnerMedia Transforms Leadership With 1:1 Personalized Development (2021 Case Study)
• Tüpraş Implements Leadership Academy, Increasing Learning and Satisfaction (2021 Case Study)
• RSL’s Management Program for New Leaders Increases Engagement, Reducing Turnover (2021 Case Study)
• Infosys BPM’s Authentic LD Program Creates Empathy, Customer-Centricity, Growth Mindset (2021 Case Study)
• Türk Telekom Leadership Program Provides HR Perspective as Well (2021 Case Study)
• Governance Model, Move to Digital Help Bank BRI Weather COVID-19 (2021 Case Study)
• Enerjisa Üretim’s SPARK Develops 72 Leaders through Blended Learning (2021 Case Study)
• Merck’s Leadership Pathway Improves Confidence, Capability in Directors (2021 Case Study)
• Dell Technologies’ Wyse Simulations Reinforce New Knowledge, Guide Those Who Are Lost (2021 Case Study)
• EKEDA’s AzuiGuide Digital Platform Makes Training Easier, More Attractive (2021 Case Study)
• Google Cloud’s Accelerate21 Goes Virtual, Still Creates Engaging Experience for Every Attendee (2021 Case Study)

New Published Research by Practice in Brandon Hall Group’s Member Center

Diversity, Equity and Inclusion

• 3 Imperatives for Improving DE&I in 2022 (Strategy Brief)

Learning and Development

• Carrefour’s Strong Communication Plan Maximizes Learning Platform Engagement (2021 Case Study)
• Deutsche Telekom’s ‘youlearn’ Creates Culture Geared Toward Digital Transformation (2021 Case Study)
• Accenture’s Capability Development Team Redesigns Training to Fit Virtual Work (Case Study)
• New Learning Technology Accelerates Skills at Comerica Bank’s Call Center (2021 Case Study)
• Cisco Global Sales Intern Program Creates Real-World Skills for a Virtual Environment (2021 Case Study)
• Enerjisa Üretim’s ‘SPEKTRUM’ Approach Increases Learning, NPS Across Company (2021 Case Study)
• Evonik’s Just-in-Time Tools for Managers Create Seamless Onboarding Experiences (2021 Case Study)
• Google Cloud’s LD Team Creates Engaging Leadership-Centered Onboarding Experience (2021 Case Study)
• Ameriprise Financial’s Sales Development for Novice Advisers Leads to Client Growth (2021 Case Study)
• Dell Technologies’ Wyse Simulations Reinforce New Knowledge, Guide Those Who Are Lost (2021 Case Study)
• EKEDA’s AzuiGuide Digital Platform Makes Trianing Easier, More Attractive (2021 Case Study)
• Personalization for Performance (eBook)
• How to Fix Your Sales Learning and Enablement in 2022 (eBook)
• Certification, Compliance and Competency: How Companies Adapted during COVID to Address Remote Learning Challenges
• Is Your Learning Driving Performance? (eBook)
• Executive Interview: Focusing on Adult Learning, not Fads
• Executive Interview: Why Integrations and Automation Are Critical to the Future Of L&D
• Executive Interview: Enabling Performance in Today’s Dynamic Workforce
• Moving Target: How Employers Are Managing Hybrid Work (KnowledgeGraphic)
• State of Learning Practices: Creating a Learning Strategy for the Future of Work (Research Summary)
• Solution Provider Profile: Avilar Technologies, Inc. (2022)
• Solution Provider Profile: Strigo (2022)
• Solution Provider Profile: Unboxed (2022)
• Solution Provider Profile: Open LMS (2021)
• Solution Provider Profile: Cegos (2022)
• Solution Provider Profile: ShareWis Inc. (2022)
• Solution Provider Profile: Xpan Interactive (2022)
• Solution Provider Profile: Degreed (2022)
• Solution Provider Profile: Constellar Consulting (2022)
• Building the Right Blend (Strategy Brief)
• Tool to Use: Learning Performance Convergence Model (2022)
• How Personalized Learning Drives Performance (Webinar)
• Looking Ahead: How to Develop an Effective L&D Strategy in 2022 (Webinar)
• Pfizer’s Anytime, Anywhere Learning Provides Necessary Skills to New First-Level Managers (2021 Case Study)
• Google Cloud’s Accelerate21 Goes Virtual, Still Creates Engaging Experience for Every Attendee (2021 Case Study)

Leadership Development

• Pfizer’s Anytime, Anywhere Learning Provides Necessary Skills to New First-Level Managers (2021 Case Study)
• Google Cloud’s Accelerate21 Goes Virtual, Still Creates Engaging Experience for Every Attendee (2021 Case Study)
• DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
• Indra Improves How Middle Managers Are Seen When It Comes to Engagement (2021 Case Study)
• SCL Health’s Foundational LD Results in Bottom-Line Benefits (2021 Case Study)
• PayPal’s Technology Leadership Program Expands Definition of a Potential Leader (2021 Case Study)
• Repsol Makes Safety Part of Its Culture By Focusing on Leaders’ Behavioral Change (2021 Case Study)
• Safety Leap Creates Behavioral Change, Improves Leadership at All Levels at Repsol (2021 Case Study)
• Colt’s ‘Management Fundamentals’ Results In More Mobility, Capability and Engagement (2021 Case Study)
• Women Leading @ Crowe Engages Female Partners at Every Career Stage (2021 Case Study)
• Davenport University Leadership Academy Aids Recruitment, Engagement, Succession Planning (2021 Case Study)
• DexKo’s HiPo Program Creates Healthy Pipeline of Internal Talent (2021 Case Study)
• Zafin Grows LD Program Despite Pandemic (2021 Case Study)
• WarnerMedia Transforms Leadership With 1:1 Personalized Development (2021 Case Study)
• Tüpraş Implements Leadership Academy, Increasing Learning and Satisfaction (2021 Case Study)
• RSL’s Management Program for New Leaders Increases Engagement, Reducing Turnover (2021 Case Study)
• Infosys BPM’s Authentic LD Program Creates Empathy, Customer-Centricity, Growth Mindset (2021 Case Study)
• Governance Model, Move to Digital Help Bank BRI Weather COVID-19 (2021 Case Study)
• Merck’s Leadership Pathway Improves Confidence, Capability in Directors (2021 Case Study)

Talent Acquisition

• Launchpad App Enables Day 1 Readiness at Infosys With Agile, Engaging Experience (2021 Case Study)
• How to Find and Attract Underrepresented Talent in a Hyper-Competitive Hiring Market (eBook)
• How Competitive is Your Organization in the Talent Market? (KnowledgeGraphic)
• How competitive is Your Organization in the Talent Market? Talent Acquisition Benchmarking Study 2021 (Research Summary)
• Solution Provider Profile: Hiretual (2022)
• How Competitive is Your Organization in the Talent Market? Self-Assessment to Improve Strategic Talent Acquisition

Talent Management

• Enerjisa Üretim’s SPARK Develops 72 Leaders through Blended Learning (2021 Case Study)

Workforce Management/HR

• Türk Telekom Leadership Program Provides HR Perspective as Well (2021 Case Study)
• Are You Prepared for a Rapidly Changing Workforce? Workforce Management Benchmarking 2021 (KnowledgeGraphic)
• Is Your Workforce Prepared for the Next Major Disruption? Workforce Management Benchmarking 2022 (Research Summary)

The post Brandon Hall Group Research, January 2022 appeared first on BrandonHallGroup.

Please share this post via social media using the ‘Share This’ links at the bottom of this entry.

Highlights

Strategy Briefs

Creating a Coaching Ecosystem (Strategy Brief)

This Strategy Brief discusses how to create a coaching ecosystem to drive employee development: a coaching ecosystem coordination. But if you think about it as part of your talent strategy rather than just an extra responsibility for a manager or SME, the investment makes sense. People who become coaches also receive a career growth experience that can make them more engaged and may help them reach their own career goals. Therefore, coaching should be a significant part of your talent development strategy.

Other Strategy Briefs from Brandon Hall Group:

• How to Design (or Redesign) Your Talent Management Strategy (Strategy Brief)
• How to Improve Succession Planning (Strategy Brief)

Podcasts

HCMx Radio 184: Leadership Development During Uncertain Times

We interview Elizabeth Pavese, Ph.D. Liz is a Senior Behavioral Scientist at CoachHub, where she marries her expertise in organizational psychology, employee experience, and organizational development to close the gap between coaching research and practice. Prior to CoachHub, Liz worked for two employee experience HRTech companies, Limeade and Qualtrics, where she built global advisory teams to deliver on customer employee experience programs and provide expertise in the design of new product features and solutions.

Additional Podcasts

• HCMx Radio 185: Why Modernize Learning Content? Things You Need to Know
• HCMx Radio 186: Upskilling and Reskilling Your Workforce — How to Drive Learner Engagement in the Hybrid Workplace

Learn more about innovative, cutting-edge HCM topics on HCMx Radio, a podcast focusing that weaves current market research, HR technology and industry leaders into each episode. Subscribe to us on iTunes.

Webinars

Upcoming: Developing Potential: The Future of Engagement and Learning Wednesday, Dec. 8, 1-2 p.m. EST We will discuss the power of potential and how organizations can optimize it to drive business outcomes.

Upcoming: Is Your Learning Driving Performance? Tuesday, Dec. 14, 1-2 p.m. EST We will discuss how a convergence of outcomes, content, learners, and technology will ultimately drive performance.

Upcoming: Mining for Gold in Your LMS Data Thursday, Dec. 16, 1-2 p.m. EST We will discuss how taking a business intelligence approach to LMS data can provide far more insight into what’s going on in learning than running canned reports.

Upcoming: How to Fix Your Sales Learning & Enablement in 2022 Tuesday, Dec. 12, 1-2 p.m. EST We will look at what an evolved sales enablement approach looks like, and how to implement it on your team to meet today’s dynamically changing needs.

Upcoming: Looking Ahead: How to Development an Effective L&D in 2022 Wednesday, Jan. 19, 11 a.m.-noon EST We will review the key lessons from 2021 and discuss how to develop an effective L&D strategy in 2022.

We aired five complimentary live webinars to our community. All of these were recorded and available for replay. Register for one of our upcoming webinars at https://brandonhall.com/webinars.php.

• Changing the Learning Paradigm to Serve the Future Workforce (Nov. 3)
• How to Find and Attract Diverse Talent in a Hyper-Competitive Hiring Market (Nov. 4)
• Certification, Compliance and Competency: Adaptive Processes to Address Remote Learning Challenges (Nov. 5)
• Experience Matters: 4 Ways Learning-by-Doing Simulations are Re-Shaping Learning (Nov. 10)
• The Secret Weapon in Learning’s Digital Transformation: Curriculum Mapping (Nov. 12)

Case Studies in Brandon Hall Group’s Member Center

• Benify Manages Onboarding Through Guided Videos, eLearning, Digital Handbook (2021 Case Study)
• AbbVie Combines Traditional, Digital Learning to Appeal to Both Young and Senior Leaders (2021 Case Study)
• Atrium Health’s Adaptive Learning Accelerates Time to Competency (2021 Case Study)
• Avaya Spaces’ Short Training Tools Lead to Record Learning Consumption (2021 Case Study)
• Akamai Tech Enablement and Education Team Improves Learning Experience During COVID-19 (2021 Case Study)
• CFA Institute, Blue Ocean Brain Create People-focused, Data-driven ABCs of Inclusion (2021 Case Study)
• AntWorks’ Fully Integrated Ecosystem Aligns Learning with Business Needs (2021 Case Study)
• Accenture Team’s Critical Interventions Increase Revenue, Customer Satisfaction (2021 Case Study)
• AvivaSA Develops Leaders through Personal Learning, Continuous KPIs (2021 Case Study)
• Ameriprise Takes Adviser Learning from One-and-Done to Transformational Journey (2021 Case Study)
• Census Leaps from Paper-based Training to Modern eLearning for Hiring Surge (2021 Case Study)
• People Performance Prediction Model Serves as Accenture’s ‘Crystal Ball’ (2021 Case Study)
• Launch Series Accelerates New Leaders’ Understanding of Keysight’s Company Culture (2021 Case Study)
• Duke Realty Leadership Addresses Pandemic, Social Crises Head-On (2021 Case Study)
• Cigna Creates Human-Centered, Insights-driven Learning Governance (2021 Case Study)
• Fendi’s Safety and Security Course by Video Interact Delivers 400% ROI (2021 Case Study)
• Dell’s Aligned eLearning Provides Fundamental Skilling for Partners (2021 Case Study)
• Kraft Heinz’s ‘Top Guard’ Superheroes Reimagine Sanitary Design Training (2021 Case Study)
• Deloitte’s New Platform Provides Overview, Step-by-Step Guide for Learning in Flow of Work (2021 Case Study)
• Hoag Hospital Enhances Digital Footprint, Noticeably Increasing Candidate Engagement (2021 Case Study)
• Green Key Increases Placements, Saves $200,000 with HiringSolved’s AI (2021 Case Study)
• MakeShift Successfully Pivots Self-Care to Collaborative Online Program (2021 Case Study)
• Selling the Mack MD Series eLearning Is Like Having Lunch with a Sales Pro (2021 Case Study)
• TPSDI Helps Liberian Electricity Train the Trainers to Raise Proficiency, Lower Costs (2021 Case Study)
• Loblaw’s Digital Onboarding Ensures Consistency Across 24,000 Stores (2021 Case Study)
• GAF Lets Managers Learn through Different Modalities to Develop Skills (2021 Case Study)
• Deloitte Accountancy Uses Netflix-inspired Learning Journey to Build Soft, Hard Skills (2021 Case Study)
• Lockheed Martin’s Ethics in Engineering Showcases Role of Integrity to Students (2021 Case Study)
• Fast Lane Helps Google Enterprise Users Build Key Skills in Core Workspace Apps (2021 Case Study)
• Dell’s Wyse Simulation Reinforces Knowledge, Guides Those Who Are Lost (2021 Case Study)
• Cisco’s High STEM Extension Program Building Next Generation of Leaders (2021 Case Study)
• IBM’s Virtual Collaborator Helps Employees Pivot Rapidly During COVID-19 (2021 Case Study)
• Evyap’s ‘Elements’ Initiative Recruits Young Talent for Leadership Roles (2021 Case Study)
• Bench Strength Experience Provides Insights, Growth for High Potentials at Hazelden Betty Ford (2021 Case Study)

Published Research by Practice In Brandon Hall Group’s Member Center

Diversity, Equity and Inclusion

• Research Note: ‘You Have to Be Willing to Change the Culture’
• CFA Institute, Blue Ocean Brain Create People-focused, Data-driven ABCs of Inclusion (2021 Case Study)

Learning and Development

• Executive Interview: Creating a Deep Learning Culture at a 135-year-old Company
• AbbVie Combines Traditional, Digital Learning to Appeal to Both Young and Senior Leaders (2021 Case Study)
• Atrium Health’s Adaptive Learning Accelerates Time to Competency (2021 Case Study)
• Avaya Spaces’ Short Training Tools Lead to Record Learning Consumption (2021 Case Study)
• Changing the Learning Paradigm to Serve the Future Workforce (Webinar)
• Akamai Tech Enablement and Education Team Improves Learning Experience During COVID-19 (2021 Case Study)
• AntWorks’ Fully Integrated Ecosystem Aligns Learning with Business Needs (2021 Case Study)
• Certification, Compliance and Competency: Adaptive Processes to Address Remote Learning Challenges (Webinar)
• Solution Provider Profile: Apposite Learning Solutions (2021)
• Microlearning’s New Best Friend — KREDO (Executive Interview)
• Accenture Team’s Critical Interventions Increase Revenue, Customer Satisfaction (2021 Case Study)
• HCMx Radio 185: Why Modernize Learning Content? Things You Need to Know
• HCMx Radio 186: Upskilling and Reskilling Your Workforce – How to Drive Learner Engagement in the Hybrid Workplace
• Solution Provider Profile: Microsoft Viva (2021)
• Ameriprise Takes Adviser Learning from One-and-Done to Transformational Journey (2021 Case Study)
• Research Note: Creating a Mindset for Growth at Syngenta
• Unique Virtual Creative Services Company Values Work-Life Balance and Flexibility (Research Note)
• Census Leaps from Paper-based Training to Modern eLearning for Hiring Surge (2021 Case Study)
• Why Modernize Content? Things You Need to Know (Executive Interview)
• Solution Provider Profile: Ninja Tropic (2021)
• Experience Matters: 4 Ways Learning-by-Doing Simulations are Re-Shaping Learning (Webinar)
• The Secret Weapon in Learning’s Digital Transformation: Curriculum Mapping (Webinar)
• Cigna Creates Human-Centered, Insights-driven Learning Governance (2021 Case Study)
• Solution Provider Profile: NovoEd (2021)
• Solution Provider Profile: Intrepid by VitalSource (2021)
• Defining L&D’s Impact with Operational Data (eBook)
• Fendi’s Safety and Security Course by Video Interact Delivers 400% ROI (2021 Case Study)
• Dell’s Aligned eLearning Provides Fundamental Skilling for Partners (2021 Case Study)
• Upskilling and Reskilling Your Workforce – How to Drive Learner Engagement in the Hybrid Workplace (Executive Interview)
• Kraft Heinz’s ‘Top Guard’ Superheroes Reimagine Sanitary Design Training (2021 Case Study)
• Deloitte’s New Platform Provides Overview, Step-by-Step Guide for Learning in Flow of Work (2021 Case Study)
• Solution Provider Profile: Totara (2021)
• MakeShift Successfully Pivots Self-Care to Collaborative Online Program (2021 Case Study)
• Selling the Mack MD Series eLearning Is Like Having Lunch with a Sales Pro (2021 Case Study)
• TPSDI Helps Liberian Electricity Train the Trainers to Raise Proficiency, Lower Costs (2021 Case Study)
• Loblaw’s Digital Onboarding Ensures Consistency Across 24,000 Stores (2021 Case Study)
• GAF Lets Managers Learn through Different Modalities to Develop Skills (2021 Case Study)
• Deloitte Accountancy Uses Netflix-inspired Learning Journey to Build Soft, Hard Skills (2021 Case Study)
• How to Win at Learning Measurement (eBook)
• Fast Lane Helps Google Enterprise Users Build Key Skills in Core Workspace Apps (2021 Case Study)
• IBM’s Virtual Collaborator Helps Employees Pivot Rapidly During COVID-19 (2021 Case Study)
• Dell’s Wyse Simulation Reinforces Knowledge, Guides Those Who Are Lost (2021 Case Study)

Leadership Development

• HCMx Radio 184: Leadership Development During Uncertain Times
• Linking Emotional Intelligence to Leadership and DE&I Competencies (Executive Interview)
• AvivaSA Develops Leaders through Personal Learning, Continuous KPIs (2021 Case Study)
• Launch Series Accelerates New Leaders’ Understanding of Keysight’s Company Culture (2021 Case Study)
• Research Note: Aligning Learning Strategy and Business Strategy, One Step at a Time

Bench Strength Experience Provides Insights, Growth for High Potentials at Hazelden Betty Ford (2021 Case Study)

Talent Acquisition

• Benify Manages Onboarding Through Guided Videos, eLearning, Digital Handbook (2021 Case Study)
• How to Find and Attract Diverse Talent in a Hyper-Competitive Hiring Market (Webinar)
• Talent Acquisition Benchmarking 2021 (Research Data Highlights)
• Hoag Hospital Enhances Digital Footprint, Noticeably Increasing Candidate Engagement (2021 Case Study)
• Green Key Increases Placements, Saves $200,000 with HiringSolved’s AI (2021 Case Study)
• Evyap’s ‘Elements’ Initiative Recruits Young Talent for Leadership Roles (2021 Case Study
• Four Critical Steps You Need to Take to Promote Employee Wellness and Maximize Engagement (eBook)
• Cisco’s High STEM Extension Program Building Next Generation of Leaders (2021 Case Study)

Talent Management

• Executive Interview: CoachHub Explains the Digitization of Coaching
• Creating a Coaching Ecosystem (Strategy Brief)
• How to Design (or Redesign) Your Talent Management Strategy (Strategy Brief)
• Solution Provider Profile: Perceptyx (2021)
• People Performance Prediction Model Serves as Accenture’s ‘Crystal Ball’ (2021 Case Study)
• How to Improve Succession Planning (Strategy Brief)
• Duke Realty Leadership Addresses Pandemic, Social Crises Head-On (2021 Case Study)
• Solution Provider Profile: Avature (2021)
• Solution Provider Profile: eSkill (2021)
• Solution Provider Profile: SuccessFinder (2021)

Workforce Management/HR

• Solution Provider Profile: Bonusly (2021)
• Lockheed Martin’s Ethics in Engineering Showcases Role of Integrity to Students (2021 Case Study)

The post Brandon Hall Group Research, November 2021 appeared first on BrandonHallGroup.

There have been many lessons from the past two years and for L&D teams, agility’s criticality has been a clear standout. So many companies were left slack-jawed as the pandemic almost instantly removed in-person classroom training. Even companies that considered themselves extremely change-ready were caught off guard. What followed has been a period of nonstop change and adjustment for the business — and for learning.

A key piece of this lesson in agility has been the need to pay much more attention to the needs of the learners. Any effort to address skills gaps or change performance that doesn’t take into consideration what we know about learners is destined to be anything but agile. It becomes a one-size-fits-all environment with only a faint hope of success. This is why agility starts with a human-centered approach. A recent Brandon Hall Group study found that only about 43% of companies say they are well familiar with the personal and professional growth objectives of their learners. 

Brandon Hall Group Smartchoice Preferred Provider DelphianLogic are strong believers that the kind of input provided by a human-centered approach allows them to leverage more design thinking and agile approaches to creating learning programs. Starting in the design phase, they take in everything they know about the stakeholders to help shape the program. This brings them much closer to solving the challenges on the first try, leaving subsequent iterations to improve more granular elements. By not taking this approach, companies are setting themselves up for learning programs that miss the mark and take much longer to revise and improve.

DelphianLogic Senior Learning Architect Anjali Kolhatkar refers to this as the “empathy stage,” where they get to know as much about the end-user learning audience as possible. One of the challenges with this approach is getting learners to open up about their needs and objectives. This is often a result of years of never being asked. Once you produce these human-centered programs and learners begin to see the relevancy and results, it gets easier for them to open up. It is completely worth the effort, though. Putting people at the center of the learning process is what ultimately drives agility. As needs, skills and behaviors change so, too, can the learning programs.

To hear more about this human-centered approach, listen to the HCMx Radio podcast with Anjali Kolhatkar here.

–David Wentworth, Principal Analyst, Brandon Hall Group

The post Driving Agility in Learning with Human-Centered Design appeared first on BrandonHallGroup.

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Highlights

Strategy Briefs

6 Strategies for Elevating Women Leaders in 2022 (Strategy Brief) Women continue to be severely underrepresented in leadership roles at most employers. Though 75% of organizations say women are included among their top internal succession candidates for CEO and C-Suite roles, only 17% of organizations have women CEOs. In addition, two-thirds of organizations have 20% or less of their C-Suite comprised of women and 55% have less than 20% women as senior leaders (VP level). This Strategy Brief outlines six strategies to help organizations make progress.

5 Strategies to Effectively Manage Uncertainty Six in 10 organizations say they are effectively handling ongoing workforce disruptions related to the COVID-19 pandemic, according to Brandon Hall Group’s pulse survey, How Can We Improve Work? About 70% of organizations require employees to wear masks in the workplace, 55% are delaying return-to-the workplace plans and 42% are extending their current policies on remote work indefinitely. This Strategy Brief offers five high-level strategies for managing the complex and sometimes competing challenges you face. 

Other Strategy Briefs from Brandon Hall Group:

• 4 Strategies to Discern Employees’ Potential
• 5 Capabilities Every Leader Should Have
• How To Help Your Organization Maintain a Strategic TA Process
• Reframing Career Development with an Opportunity Marketplace
• Aligning the L&D Strategy With Business Goals

Podcasts

HCMx Radio 180: Reinvigorating the Talent Management Process

We interview Andrew Lawrence, vice president of Human Resources-Enterprise Learning and Personal Development, and Angela Digmann, EL&PD Manager, at SCL Health.  In support of SCL Health’s Mission Forward 2025 Strategic Plan, Andy, Angela and their fellow learning and development community of practice colleagues at SCL Health have earned a reputation for continuous improvement and the successful application of new and meaningful methods, practices and resulting educational programs and services which increase system knowledge sharing, rapidly replicate best practices, unify processes, drive productivity and efficiency gains, and achieve benefits from scale.

Additional Podcasts

• HCMx Radio 181: Diversity, Equity & Inclusion in the Workplace
• HCMx Radio 182: Double Your Impact – Develop DEI Competencies by Practicing Social and EQ Skills with Virtual Reality
• HCMx Radio 183: Microlearning’s New Best Friend – KREDO

Learn more about innovative, cutting-edge HCM topics on HCMx Radio, a podcast focusing that weaves current market research, HR technology and industry leaders into each episode. Subscribe on iTunes.

Webinars

Upcoming: Synopsis Transforms ILT to Power Virtual Learning at Scale Thursday, Nov. 18, 1-2 p.m. We will discuss how a combination of agile thinking and a strong technology ecosystem can change the norms of corporate learning forever.

We aired seven complimentary live webinars to our community, all of these were recorded and available for replay. Register for free upcoming webinars here

• Seizing the Opportunities of Uncertainty: 5 Strategies for Success in a Hybrid Work Environment (Oct. 6, 2021)
• Upskilling and Reskilling Your Workforce – How to Drive Learner Engagement in the Hybrid Workplace (Oct. 8, 2021)
• Developing Great Leaders During Times of Uncertainty (Oct. 13, 2021)
• Defining L&D’s Impact with Operational Data (Oct. 15, 2021)
• Four Critical Steps You Need to Take to Promote Employee Wellness and Maximize Engagement (Oct. 20, 2021)
• How to Win at Learning Measurement (Oct. 21, 2021)
• How Accessibility is Changing, Why It Matters, and What You Can Do (Oct 27, 2021)

More Case Studies in Brandon Hall Group’s Member Center

• Accenture’s ‘We Stand Against Racism’ Raises Awareness Using Agile Ways (2021 Case Study)
• Accenture Leverages Knowledge-based Tool to Reduce Training Time from Weeks to Hours (2021 Case Study)
• Accenture’s Virtual CyberFest Moves Needle on Positive Security Measures (2021 Case Study)
• CHRISTUS Uses WalkME to Simplify Training, Catch $1 Million a Month in Missed Billing (2021 Case Study)
• BAT Uses Degreed to Launch Continuous Learning to Drive Leadership, Digital Capability Development (2021 Case Study)
• Adidas’s Global Retail Trainer Program Increases Knowledge Check by 22% (2021 Case Study)
• Blue Ocean Brain’s iLEAD Changes Trajectory of Leadership Development at Astellas Pharma US (2021 Case Study)       
• BDC, pardeux Create 9 Engaging Modules for Budding Entrepreneurs in Canada (2021 Case Study)
• Berkley DP’s BDP Risk® Significantly Seals More Deals by Offering Early Access to Firms (2021 Case Study)
• China Minsheng Bank’s ‘Experience Great’ Leads to Significant Business Results (2021 Case Study)
• CIBC’s Delivers Dual-Language, Impact Learning to 3,000 Financial Advisors During Pandemic (2021 Case Study)
• Abdi Ibrahim’s Pioneers of Change Develop Solutions to Strategic Problems (2021 Case Study)
• Autodesk Innovates Onboarding Through Self-Pacing and Mentoring (2021 Case Study)
• BNP Paribas Asset Management’s iLearn Supports L&D Programs Across Enterprise (2021 Case Study)
• BIT-Sindri, Tata Develop Virtual Program on Industrial Skills from Safety of Home (2021 Case Study)
• CGI Chooses Skillsoft Percipio to Upskill Technology-focused Employees Across Globe (2021 Case Study)
• Cardinal Health’s Birdy Skills Certification Saves Cost of Unnecessary Training (2021 Case Study)
• Basin Electric’s High-Voltage Switch Simulator Uses VR to Train Employees, Mitigate Risk (2021 Case Study)       
• CHART Healthcare Academy’s Learning Portal, Mentoring Increase Skills and Confidence (2021 Case Study)
• ACON Creates Behavioral Change In Complex Social Circumstances (2021 Case Study)
• American Heart Association’s HTML Learning Solution Boosts Competency (2021 Case Study)
• Aviva Uses AI to Drive Employee Capability, Improve Customer Outcomes (2021 Case Study)
• Bank of China’s Private Bankers Performance Enhance Program Brings In Major Revenue (2021 Case Study)
• Women In Leadership Develop Series Showcases BorgWarner’s Priorities (2021 Case Study)
• Ameriprise Personalizes Onboarding and Learning, Resulting in More Engagement, Better Metrics (2021 Case Study)
• Atrium Health Creates System-wide Fellowships to Ensure Consistent Experience, Talent Pipeline (2021 Case Study)
• AbbVie Turkey’s ‘Proactive Leadership’ Prepares Key Talent for Future Roles (2021 Case Study)
• ADB’s Thrive, Engage, Transform Programs Grow Capacity, Ability to Drive Innovation (2021 Case Study)
• Birgi Mefar’s Development Process Improves Communication, Achieves Corporate Goals (2021 Case Study)
• Anthem’s Innovative TA Processes Reduce Turnover, Improve Performance and Efficiency (2021 Case Study)
• Aksigorta’s Nabız (Pulse) Mobile App Gives Instant Feedback, Rewards (2021 Case Study)
• Abu Dhabi School of Government Competency Program Analyzes Required Behaviors at All Levels (2021 Case Study)
• Apple FCU Improves Staff Loyalty with Strategic Rewards Program from Kazoo (2021 Case Study)
• Employees Seeking Better Well-being Embrace Accenture China’s ‘Better Me, Greater We’ (2021 Case Study)

Published Research by Practice
In Brandon Hall Group’s Member Center

Diversity, Equity and Inclusion

• Improving Non-Attorney Gender Inclusion in a Law Firm (Research Note)
• Inequities, Discrimination are the Norm for Women Employees in Italy (Research Note) 
• IT Company Seeks to Improve the Engagement and Retention of Women (Research Note)
• Credit Union Struggles to Develop More Women Leaders, Improve DE&I (Research Note)
• Consultant: Think Differently about Work Flexibility, Elevating Women (Research Note) 
• How to Improve Diversity, Equity and Inclusion for Women in the Workplace (Research Summary)

Learning and Development

• Accenture Leverages Knowledge-based Tool to Reduce Training Time from Weeks to Hours (2021 Case Study)
• Accenture’s Virtual CyberFest Moves Needle on Positive Security Measures (2021 Case Study)
• CHRISTUS Uses WalkME to Simplify Training, Catch $1 Million a Month in Missed Billing (2021 Case Study)
• BAT Uses Degreed to Launch Continuous Learning to Drive Leadership, Digital Capability Development (2021 Case Study)
• Adidas’s Global Retail Trainer Program Increases Knowledge Check by 22% (2021 Case Study)
• Blue Ocean Brain’s iLEAD Changes Trajectory of Leadership Development at Astellas Pharma US (2021 Case Study)
• BDC, pardeux Create 9 Engaging Modules for Budding Entrepreneurs in Canada (2021 Case Study)
• Berkley DP’s BDP Risk® Significantly Seals More Deals by Offering Early Access to Firms (2021 Case Study)
• China Minsheng Bank’s ‘Experience Great’ Leads to Significant Business Results (2021 Case Study)
• CIBC’s Delivers Dual-Language, Impact Learning to 3,000 Financial Advisors During Pandemic (2021 Case Study)
• Abdi Ibrahim’s Pioneers of Change Develop Solutions to Strategic Problems (2021 Case Study)
• Autodesk Innovates Onboarding Through Self-Pacing and Mentoring (2021 Case Study)
• BNP Paribas Asset Management’s iLearn Supports L&D Programs Across Enterprise (2021 Case Study)
• BIT-Sindri, Tata Develop Virtual Program on Industrial Skills from Safety of Home (2021 Case Study)
• CGI Chooses Skillsoft Percipio to Upskill Technology-focused Employees Across Globe (2021 Case Study)
• Cardinal Health’s Birdy Skills Certification Saves Cost of Unnecessary Training (2021 Case Study)
• Basin Electric’s High-Voltage Switch Simulator Uses VR to Train Employees, Mitigate Risk (2021 Case Study)
• CHART Healthcare Academy’s Learning Portal, Mentoring Increase Skills and Confidence (2021 Case Study)
• ACON Creates Behavioral Change In Complex Social Circumstances (2021 Case Study)
• American Heart Association’s HTML Learning Solution Boosts Competency (2021 Case Study)
• Aviva Uses AI to Drive Employee Capability, Improve Customer Outcomes (2021 Case Study)
• Bank of China’s Private Bankers Performance Enhance Program Brings In Major Revenue (2021 Case Study)
• Microlearning: Right-sizing learning for the future of work (eBook)
• Why Modernize Learning Content? Things You Need to Know (eBook)
• Why Modernize Learning Content? Things You Need to Know (eBook)
• Designing Agility into Your Learning Strategy and Systems (eBook)
• Executive Interview: Instructional Design and Knowing Who the Learners Will be
• Executive Interview: Applying Learning the Flow of Work during the COVID Era
• Executive Interview: Enterprise Learning and Personal Development
• Learning Technology: From Stop-gap to Strategic (KnowledgeGraphic)
• State of Learning Practices: Creating a Learning Strategy for the Future of Work (KnowledgeGraphic)
• HCMx Radio 178: Upskilling & Reskilling at Scale
• HCMx Radio 179: Digital Learning Today
• HCMx Radio 183: Microlearning’s New Best Friend – KREDO
• Personalized Learning at Scale: Embracing an Adaptive Mindset to Transform Learning (Research Brief)
• State of Learning Practices: Creating a Learning Strategy for the Future of Work (Research Data Highlights)
• Remote Work Aided L&D in Real Estate Firm (Research Note)
• Inclusive Leadership: 6 Strategies for Success (Research Summary)
• Solution Provider Profile: AllenComm (2021)
• Solution Provider Profile: PeopleStrong (2021)
• Solution Provider Profile: Accord LMS (2021)
• Solution Provider Profile: Visier (2021)
• Solution Provider Profile: Valamis (2021)
• Solution Provider Profile: 360Learning (2021)
• Solution Provider Profile: Mindmarker (2021)
• Solution Provider Profile: Inno-Versity (2021)
• Solution Provider Profile: Centum Learning (2021)
• Solution Provider Profile: Amplifire (2021)
• Solution Provider Profile: Judge Learning Solutions (2021)
• Solution Provider Profile: Mursion (2021)
• Solution Provider Profile: Britannica Knowledge Systems (2021)
• Solution Provider Profile: Learnship (2021)
• Aligning the L&D Strategy With Business Goals (Strategy Brief)
• Maximizing L&D Spend with a Data-Driven Content Strategy (Webinar)
• Seizing the Opportunities of Uncertainty: 5 Strategies for Success in a Hybrid Work Environment (Webinar)
• Upskilling and Reskilling Your Workforce – How to Drive Learner Engagement in the Hybrid Workplace (Webinar)
• How to Win at Learning Measurement (Webinar)
• How Accessibility is Changing, Why It Matters, and What You Can Do (Webinar)

Leadership Development

• Women In Leadership Develop Series Showcases BorgWarner’s Priorities (2021 Case Study)
• Ameriprise Personalizes Onboarding and Learning, Resulting in More Engagement, Better Metrics (2021 Case Study)
• Atrium Health Creates System-wide Fellowships to Ensure Consistent Experience, Talent Pipeline (2021 Case Study)
• AbbVie Turkey’s ‘Proactive Leadership’ Prepares Key Talent for Future Roles (2021 Case Study)
• ADB’s Thrive, Engage, Transform Programs Grow Capacity, Ability to Drive Innovation (2021 Case Study)
• Birgi Mefar’s Development Process Improves Communication, Achieves Corporate Goals (2021 Case Study)
• How to Develop More High-Level Women Leaders (KnowledgeGraphic)
• Establishing Leader Training from the Ground Up (Research Note)
• L&D Manager: Context, Scale, Shared Responsibility Drive Success in Leader Development (Research Note)
• One Bank’s Evolution from ‘Lenders’ to ‘Leaders’ (Research Note)
• Inclusive Leadership: 6 Strategies for Success (Research Summary)
• Solution Provider Profile: Enboarder (2021)
• Solution Provider Profile: Entelechy (2021)
• Solution Provider Profile: The Healthy Leader® (2021)
• 6 Strategies for Elevating Women Leaders in 2022 (Strategy Brief)
• 5 Capabilities Every Leader Should Have (Strategy Brief)
• Organizational Self-Assessment on How to Improve Diversity, Equity & Inclusion for Women in the Workplace 2021 (Tool to Use)
• Developing Great Leaders During Times of Uncertainty (Webinar)

Talent Acquisition

• Anthem’s Innovative TA Processes Reduce Turnover, Improve Performance and Efficiency (2021 Case Study)
• Booz Allen Reshapes Recruiting by Focusing on Candidate Journey (2021 Case Study)
• Solution Provider Profile: PeopleScout (2021)                                                           
• Solution Provider Profile: SmartRecruiters (2021)                                                     
• Solution Provider Profile: Click Boarding (2021)                                                        
• Solution Provider Profile: Beamery (2021)                                                    
• Solution Provider Profile: Certn (2021)                                                          
• How To Help Your Organization Maintain a Strategic TA Process (Strategy Brief)

Talent Management

• Aksigorta’s Nabız (Pulse) Mobile App Gives Instant Feedback, Rewards (2021 Case Study)
• Abu Dhabi School of Government Competency Program Analyzes Required Behaviors at All Levels (2021 Case Study)
• Apple FCU Improves Staff Loyalty with Strategic Rewards Program from Kazoo (2021 Case Study)
• How to Gain Insights on Employees’ Development Potential (KnowledgeGraphic)
• HCMx Radio 180: Reinvigorating the Talent Management Process
• How Do You Predict Future Performance? (Research Data Highlights)
• Establishing Leader Training from the Ground Up (Research Note)
• Tech Mahindra Ensures Employees Have Line of Sight for Next Career Move (2021 Case Study)   
• Solution Provider Profile: Kazoo (2021)
• Solution Provider Profile: Trivie (2021)
• Solution Provider Profile: Culture Amp (2021)
• Solution Provider Profile: PeopleStrategy (2021)
• 5 Strategies for Effectively Managing Uncertainty (Strategy Brief)
• 4 Strategies to Discern Employees’ Potential (Strategy Brief)
• Reframing Career Development with an Opportunity Marketplace (Strategy Brief)

Workforce Management/HR

• Employees Seeking Better Well-being Embrace Accenture China’s ‘Better Me, Greater We’ (2021 Case Study)
• Solution Provider Profile: Immedis (2021)
• HR Service and Delivery Self-Assessment Tool: Preparing for the Unexpected
• Four Critical Steps You Need to Take to Promote Employee Wellness and Maximize Engagement (Webinar)

The post Brandon Hall Group Research, October 2021 appeared first on BrandonHallGroup.

Coaching is an extremely hot topic in leadership development. 77% of organizations say it’s important for leaders to be coached, according to new Brandon Hall Group research, and 78% say it is important for leaders to be better coaches to their employees.

But success is elusive. Equipping leaders through coaching ranks #1 in the strategies most needing improvement in leadership development.

 The challenge is two-pronged:

• Finding and training enough qualified coaches.
• Scaling coaching so leaders at all levels can receive coaching as part of their continuous leadership development.

Both challenges can be addressed through external coaching and conducting the coaching virtually. That has led to the rise of a new market — digital coaching platforms. 

CoachHub, founded by two German brothers in 2018, has quickly emerged as a global presence in digital coaching, offering coaching sessions in more than 60 languages. The company entered the U.S. market in January 2021.

“Our vision is to democratize coaching, being able to bring one of the most powerful learning and development interventions to more people at scale in a much more seamless and integrated fashion,” said Dr. Liz Pavese, Senior Behavioral Scientist for CoachHub, a guest on recent a Brandon Hall Group podcast.

I mention digital coaching to many Brandon Hall Group clients seeking to expand coaching. Some question whether it can be as effective as in-person coaching. The reality, as many found with virtual learning, is it can be equally or more effective — if done the right way.

“Research shows that there really are no substantial or statistically significant differences in coaching that’s delivered face-to-face, versus coaching that’s delivered digitally, virtually or in a blended format,” Pavese said. “That’s pretty incredible because then we can really take advantage of a much more accessible way of affirming our people.”

CoachHub invested heavily in its Coaching Lab, which leverages psychologists, business coaches, behavioral scientists and other experts to build a science-backed coaching framework that can flex with customers’ logistics and coaching philosophy.

CoachHub uses a pool of more than 2,500 coaches, all of whom are certified by the International Coaching Federation or other accreditation agency, have a minimum of six years in people leadership in business and at least 500 hours of coaching experience. The coaches’ breadth and depth of experience enable employers to use coaching more strategically and creatively to develop leaders.

“We usually start by applying coaching to their existing leadership development programs. That is the classic application,” Pavese said. “But as organizations get started, they often want to apply it to support internal mobility and horizontal career movement to lower-level employees.

“That’s brilliant and gives those customers a competitive advantage because not many companies are doing that now. Organizations are also thinking about how they can attach coaching to their diversity, equity, inclusion and belonging strategies. That can provide much-needed interventions to underrepresented populations and helps cultivate more perspective and inclusive leadership and allyship across a broader population of people.

“So, I am really excited about how coaching can be more accessible to more people, with various new applications added once companies start thinking holistically about talent management and development.”

Most organizations are quickly trying to improve leadership development, realizing the formal classroom training is not enough to change leader behaviors. Coaching, along with a focus on practical skills and peer-to-peer interactions, is critical.

“The problem that organizations struggle with is not having enough coaches internally, not being able to train the coaches, and the coaches not having enough time. Being able to have a digital resource where you can reach out to qualified, certified coaches and get the scale, and democratize the coaching for leaders is incredibly important and a big part of the movement to modernize leadership development and make it more personal and more experiential,” Pavese said.

-Claude Werder, Senior VP and Principal HCM Analyst, Brandon Hall Group

The post Digital Coaching Can Transform Leadership Development appeared first on BrandonHallGroup.

More assets were added this week to Brandon Halls Group’s Member Center including a provocative research summary on Learning Measurement, incisive case studies, revealing solution provider profiles, enlightening podcasts, informative eBooks and more.

Highlights

Measuring Learning’s Impact (Research Summary)

Lapses in Measuring Learning’s Impact Are Sabotaging America’s Corporations. Brandon Hall Group’s 2020 Learning Measurement Study found that fewer than 16% of organizations are very effectively able to identify and track a series of metrics, including participation, satisfaction, knowledge transfer, behavior change and business impact for any of their learning.

Realizing the Power of Diversity, Equity, and Inclusion for Your Business (eBook)

In this ebook, we explore the business impact of diversity, inclusion and equity (DEI). Its importance has been growing for several years. But in 2020, with the coronavirus pandemic and the movement for racial justice, it became a business imperative for every organization that wants to engage employees, relate to customers and serve their communities.

What’s on the Other Side: L&D and the Impact of the COVID-19 Pandemic (eBook)

The coronavirus pandemic is leaving an indelible mark on the way organizations operate. Workforces have become remote, business priorities are shifting rapidly and companies must figure out how to keep their people engaged, connected and on task.

Other Published Research

Upskilling in Times of Change (Webinar)

We explore strategies around bringing learning into the flow of work and showcase PepsiCo

Learning Agility: Five Ways Learning Will Change (eBook)

As the workforce begins to emerge on the other side of the coronavirus pandemic, organizations will grapple with what learning looks like in the world of the “new/next normal.”

Leadership Development

Purpose-Driven Leaders: Leadership Development for Business Transformation (eBook)

About three in five organizations (59%) believe their leaders have the competencies and emotional intelligence to successfully drive business goals over the next one to two years, according to Brandon Hall Group’s latest Impact of Leadership Development Study. This may explain why leadership development is the No. 1 area for heavy investment in Brandon Hall Group’s 2020 HCM Outlook Study.

Solution Provider Profiles:

Solution Provider Profile: BetterUp (2020)

Solution Provider Profile: ActivTrak (2020)Solution Provider Profile: Culture

Amp (2020)Solution Provider Profile: Waggl (2020)Solution Provider Profile: Intrepid by VitalSource (2020)

Culture Amp (2020)Solution Provider Profile: Waggl (2020)Solution Provider Profile: Intrepid by VitalSource (2020

Brandon Hall Group Publishes 2020 Award-Winning Case Studies

Each year, global organizations that have won Brandon Hall Group Excellence Awards share their case studies through publication. This allows Brandon Hall Group members to benefit from their experiences and leading practices. Here is a list of the award-winning organizations whose case studies have been published over the past two weeks.

Learning & Development

• Canada Post Corporation (Canada)
• Absorb (Canada)
• Cox Enterprises (US)
• Comscore (US)
• Cognizant (US)
• CPLED (Canada)
• Gilead (US)
• FutureWorkSkills (Netherlands)
• Dell (US)
• Home Depot (US)
• SCL Health (US)
• Nationwide (US)
• Merz (US)
• IBM (US)

Talent Management

• Barilla (Italy)

Leadership Development

• Argo (Bermuda)
• Cox Communication (US)

Talent Acquisition

• Anagold (Turkey)

Diversity & Inclusion

• Duke (US) 

Workforce Management

Upcoming Webinars

Thursday, Oct. 29: A Missed Opportunity in DE&I Strategies: Utilizing Your Talent Management Solution

As movements like Black Lives Matter and MeToo continue to highlight ongoing racial and gender inequality, employers are grappling with how they can quickly react, and achieve cultural change around diversity, equity and inclusion (DE&I). With employees and consumers demanding more from the companies they work for, DE&I must become a top priority for organizations across the globe. Join Cornerstone and Claude Werder, SVP and Principal HCM Analyst for Brandon Hall Group, for an eye-opening discussion about how your talent management technology can help narrow the gap between the intent of inclusion and diversity and the actual impact that initiatives are having now. Register here.

Wednesday, Nov 4: Tying Learning to Business Performance   

Organizations want learning to move the needle on business performance, but only about 40% say learning is aligned with business goals. How should organizations create a stronger link between learning and organizational performance? Please join Brandon Hall Group‘s Chief Strategy Officer and Principal HCM Analyst Michael Rochelle and Principal Learning Analyst David Wentworth along with CEO of Inkling Jeff Carr for an in-depth review of BHG’s latest research and frameworks for rethinking how learning can be the catalyst for breakthrough performance for individuals, teams and organizations. Register here.

Thursday, Nov 5: Learning Measurement 2021

2020 dramatically changed organizations’ approach to learning. As we head into an uncertain 2021, traditional measurement models must be jettisoned in favor of a strategy that captures how people now interact with learning and the impact it has on their behavior and performance. Join Brandon Hall Group Principal Learning Analyst David Wentworth as he examines the latest research, including results from a recent ROI in Learning survey (commissioned by SAP Litmos). He’ll discuss ideas for adjusting outdated measurement strategies, to meet the needs of the new normal for learning. Register here.

Thursday, Nov 12: How to Balance Productivity and Flexible Work to Drive Performance

The workplace is experiencing an unprecedented type of volatility and ambiguity. More than 80% of organizations will use flex scheduling to balance the needs of employees’ work and personal lives, according to Brandon Hall Group research. Managers must encourage high performance while fostering their employees’ well-being and guarding against burnout and talent attrition. In this webinar, ActivTrak and Brandon Hall Group Senior VP and Principal HCM Analyst Claude Werder will share how leading-edge organizations balance performance and productivity with the flexibility and empathy needed to create a resilient, empowered workforce. Register here.

Tuesday, Dec 8: Create Long-lasting Customer Relationships with Extended Enterprise Learning
Organizations live and die by their customer experience. In Brandon Hall Group’s 2020 HCM Outlook Study, improving the customer experience was the #2 business priority. Wouldn’t it make sense to leverage your company’s skills, content and technology to create world-class learning experiences for employees to do the same for your customers? Join Brandon Hall Group Principal Learning Analyst David Wentworth and Acendre General Manager & VP, Product Management Mac Mirchandani as they discuss market demands and trends for leveraging Extended Enterprise Learning. Register here.
  

Brandon Hall Group Featured in Training magazine 

Technology as a Driver of Career Development

By Claude Werder, Brandon Hall Group

As stay-at-home orders are eased and lifted, organizations must continue to leverage their learning technology to provide employees with compelling blended learning experiences in the flow of work that link directly to competency and skill development and career growth. 

Research in the Field

• Creating a Learning Strategy that Drives Performance 2020 Take the survey here.
• The Impact of Leadership Development 2020 Take the survey here.
• 2020 Diversity & Inclusion Study, Part 2: Take the survey here.
• HCM’s Role in Recovering from COVID-19. Take the survey here.

Lapses in Measuring Learning’s Impact Are Sabotaging America’s Corporations (Blog)

More to come!

The post Brandon Hall Group Research Highlights, October 17-23, 2020 appeared first on BrandonHallGroup.

Brandon Halls Group’s Member Center expanded this week with a variety of relevant and cogent case studies, solution provider profiles, podcasts, eBooks and more.

Highlights 
Executive Interview: EY (Reimagining the Return to Work)
We discuss COVID-19’s impact, the need to return to work and more with Glenn Scott, Senior Manager, Advisory Services, Performance Improvement at EY.

The Business Case for Modern Performance Management (eBook)
Most organizations still evaluate performance based on what has happened in the past rather than developing employees’ strengths and potential. It’s not prudent to take a rear-view mirror approach to performance, which needs to evolve.

Impact of COVID-19 Prompts More Agile Approach to Performance Management (Research Note)
This research note covers the Performance Management journey of a non-profit association This research note tells the story of a non-profit association that just finished revamping its performance management process from a traditional “check-the-box” system with an annual evaluation and mid-year check-in to one focused on highly targeted goal-setting and quarterly check-ins with performance and career conversations

Other Published Research

Diversity & Inclusion

Social Justice Movement Drives Energy Company to Expand Diversity and Inclusion Efforts (Research Note)
Research note on global energy company’s approach to diversity and inclusion

A Disciplined Approach to D&I Primes Minnesota Company to Help Employees, Community Respond to Social Injustice (Research Note)

This research note covers the D&I journey of Prime Therapeutics, a pharmacy benefits management company.

HCMx Radio 158: Women Leading @Crowe: Mission, Vision, Successes and Goals for Driving Gender Diversity
We interview Mary Ann K. Travers, ASA – Principal Valuation Services National Practice Leader, Crowe LLP

Company Takes Fast Action to Build Greater Sense of Belonging for Diverse Workforce (Research Note)

Research note on a consumer goods retailer’s approach to diversity and inclusion

Talent Management
Executive Interview: EY (Reimagining the Return to Work)
In this interview, we discuss COVID-19’s impact, the need to return to work and more.

The Business Case for Modern Performance Management (eBook)
This eBook explores Brandon Hall Group’s 2020 Performance Management study.

Impact of COVID-19 Prompts More Agile Approach to Performance Management (Research Note)
This research note covers the Performance Management journey of a non-profit association undergoing business changes due to COVID-19.

Diversity & Inclusion

Social Justice Movement Drives Energy Company to Expand Diversity and Inclusion Efforts (Research Note)
Research note on global energy company’s approach to diversity and inclusion

A Disciplined Approach to D&I Primes Minnesota Company to Help Employees, Community Respond to Social Injustice (Research Note)

This research note covers the D&I journey of Prime Therapeutics, a pharmacy benefits management company.

HCMx Radio 158: Women Leading @Crowe: Mission, Vision, Successes and Goals for Driving Gender Diversity
We interview Mary Ann K. Travers, ASA – Principal Valuation Services National Practice Leader, Crowe LLP

Company Takes Fast Action to Build Greater Sense of Belonging for Diverse Workforce (Research Note)

Research note on a consumer goods retailer’s approach to diversity and inclusion

Learning
Everything has Changed. Has Your Learning Strategy? (Webinar)
We will discuss how and why the approach that may have worked before won’t work now, and look at examples of companies

Extended Enterprise Learning 2020 (KnowledgeGraphic)
This KnowledgeGraphic explores extended enterprise learning for 2020.

HCMx Radio 159: Three Components to Successful Inclusion
Interview  with Jodi Detjen, Managing Partner, Orange Grove Consulting

Solution Provider Profiles

Solution Provider Profile: Abilitie (2020)

Solution Provider Profile: Upside LMS (2020)

Solution Provider Profile: The Game Agency (2020)

Solution Provider Profile: Playware Studios (2020)

Solution Provider Profile: Conduent (2020)

Solution Provider Profile: Glint (2020)

Solution Provider Profile: Articulate 360 (2020)

Solution Provider Profile: Adobe Systems (2020)

Brandon Hall Group Publishes 2020 Award-Winning Case Studies

Each year, global organizations that have won Brandon Hall Group Excellence Awards share their case studies through publication. This allows Brandon Hall Group members to benefit from their experiences and leading practices. Here is a list of the award-winning organizations whose case studies have been published over the past two weeks.

Learning & Development

• Pfizer (US)
• NAMI (US)
• Deloitte (US)
• Dell (US)
• Intuit (US)
• Garanti BBVA (Turkey)
• Fiserv, Inc.’s Client4Life (US) 
• Western & Southern (US)
• TheFork (France)
• Take 5 Oil Change (US)
• Northwestern Mutual (US)
• Nestlé (Switzerland)
• Mercer (US)
• DoProcess (Canada)
• Akamai (US)
• HP (US)
• Dell (US)
• Cardinal Health (US)
• BMO Financial Group (Canada)

Talent Management

• Verizon Partner Solutions (US)
• Take 5 Oil Change (US)

Leadership Development

• Grant Thorton (US)

Talent Acquisition

• L&T Technology Services (India)

Workforce Management

Landmark Group (UAE)

Upcoming Webinars

Tuesday, Oct. 20: Upskilling in Times of Change

As a result of the coronavirus, many organizations are looking to get more creative with their upskilling and learning experiences. But simply putting training online isn’t the answer. The most successful companies are delivering many options in the flow of work. Join David Wentworth, Principal Learning Analyst with Brandon Hall Group, and Alison Hansen, Director at PepsiCo University, as they explore strategies around bringing learning into the flow of work and showcase how PepisCo is providing a modern, personalized learning experience. Register here.

Thursday, Oct. 29: A Missed Opportunity in DE&I Strategies: Utilizing Your Talent Management Solution

As movements like Black Lives Matter and MeToo continue to highlight ongoing racial and gender inequality, employers are grappling with how they can quickly react, and achieve cultural change around diversity, equity and inclusion (DE&I). With employees and consumers demanding more from the companies they work for, DE&I must become a top priority for organizations across the globe. Join Cornerstone and Claude Werder, SVP and Principal HCM Analyst for Brandon Hall Group, for an eye-opening discussion about how your talent management technology can help narrow the gap between the intent of inclusion and diversity and the actual impact that initiatives are having now. Register here.

Wednesday, Nov 4: Tying Learning to Business Performance   

Organizations want learning to move the needle on business performance, but only about 40% say learning is aligned with business goals. How should organizations create a stronger link between learning and organizational performance? Please join Brandon Hall Group‘s Chief Strategy Officer and Principal HCM Analyst Michael Rochelle and Principal Learning Analyst David Wentworth along with CEO of Inkling Jeff Carr for an in-depth review of BHG’s latest research and frameworks for rethinking how learning can be the catalyst for breakthrough performance for individuals, teams and organizations. Register here.

Thursday, Nov 5: Learning Measurement 2021

2020 dramatically changed organizations’ approach to learning. As we head into an uncertain 2021, traditional measurement models must be jettisoned in favor of a strategy that captures how people now interact with learning and the impact it has on their behavior and performance. Join Brandon Hall Group Principal Learning Analyst David Wentworth as he examines the latest research, including results from a recent ROI in Learning survey (commissioned by SAP Litmos). He’ll discuss ideas for adjusting outdated measurement strategies, to meet the needs of the new normal for learning. Register here.

Thursday, Nov 12: How to Balance Productivity and Flexible Work to Drive Performance

The workplace is experiencing an unprecedented type of volatility and ambiguity. More than 80% of organizations will use flex scheduling to balance the needs of employees’ work and personal lives, according to Brandon Hall Group research. Managers must encourage high performance while fostering their employees’ well-being and guarding against burnout and talent attrition. In this webinar, ActivTrak and Brandon Hall Group Senior VP and Principal HCM Analyst Claude Werder will share how leading-edge organizations balance performance and productivity with the flexibility and empathy needed to create a resilient, empowered workforce. Register here.

Tuesday, Dec 8: Create Long-lasting Customer Relationships with Extended Enterprise Learning
Organizations live and die by their customer experience. In Brandon Hall Group’s 2020 HCM Outlook Study, improving the customer experience was the #2 business priority. Wouldn’t it make sense to leverage your company’s skills, content and technology to create world-class learning experiences for employees to do the same for your customers? Join Brandon Hall Group Principal Learning Analyst David Wentworth and Acendre General Manager & VP, Product Management Mac Mirchandani as they discuss market demands and trends for leveraging Extended Enterprise Learning. Register here.

Brandon Hall Group Featured on Training website 

Technology as a Driver of Career Development

By Claude Werder, Brandon Hall Group

As stay-at-home orders are eased and lifted, organizations must continue to leverage their learning technology to provide employees with compelling blended learning experiences in the flow of work that link directly to competency and skill development and career growth. 

Research Surveys

Research in the Field

• Creating a Learning Strategy that Drives Performance 2020 Take the survey here.
• The Impact of Leadership Development 2020 Take the survey here.
• 2020 Diversity & Inclusion Study, Part 2: Take the survey here.
• HCM’s Role in Recovering from COVID-19. Take the survey here.

For information on Brandon Hall Group’s research and how we can assist your organization, please visit www.brandonhall.com

Become a Brandon Hall Group member!

We are a human capital management research and advisory firm with more than 10,000 clients globally. For over 27 years, we have been delivering research-based solutions that empower excellence in organizations around the world. Our vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means our team joins your team. Membership provides a host of resources and services and – most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.

Click here for more information and to sign up for a free trial membership.

Click here for information on Brandon Hall Group’s Professional Certification Program

The post Brandon Hall Group Research Highlights, October 10-16,2020 appeared first on BrandonHallGroup.

The launch of the Certified Learning Strategist program, together with frequent learning webinars and new case studies on learning and leadership development illustrates the depth and breadth of Brandon Hall Group’s expertise in learning and development.

Highlights

HCMx Radio 157: Introducing the Certified Learning Strategist Program

This certification program draws on 27 years of research and advisory experience of Brandon Hall Group. The 24 professional competencies feature real-world scenarios and the program focuses heavily on applied learning aimed at making every learning professional a strategist who helps drive business results.

Getting the Right Digital Blend to Accelerate Your Organization’s Leadership Capacities

 Organizations face a rapidly increasing need to develop higher-order human-centered capabilities and capacities, such as leadership and managerial abilities, interpersonal skills, problem-solving, and creative and innovative aptitudes. Join Brandon Hall Group Principal Learning Analyst David Wentworth and Erik Williams of MDA Leadership as they reveal a playbook of best practices for blended learning that will effectively take your organization into and through the uncertain present and future. Register here.

Other Published Research

ServiceSource Uses COVID-19 to Accelerate Employee-Centric Initiatives (Research Note)

ServiceSource International is a provider of customer and revenue lifecycle solutions that power enterprise revenue relationships, partnering with B2B technology and technology-enabled companies. ServiceSource already had an aggressive plan to improve several human capital management initiatives in 2020 and beyond, including learning, performance management and onboarding. Rather than postpone their initiatives after the pandemic hit, as many companies did, leaders opted to push forward – quickly.

Driving Individual and Organizational Resilience Through Self-Awareness (Webinar)

There is no denying that we are navigating through a period of extreme hardship. In workplaces, however, organizations get high marks for inclusive leadership according to new Brandon Hall Group research. The key now is for organizations to continue to do in the long-term what they started during a crisis. This webinar, sponsored by Skillsoft and Cornerstone OnDemand, features Brandon Hall Group’s Rachel Cooke and Elisa Vincent, VP of Global Talent Enablement at Skillsoft, discussing strategies and lessons learned in building individual and organizational resilience through self-awareness.

Learning: Your Secret Weapon to Skyrocketing Sales Performance (Webinar)

L&D programs can be a challenge for sales teams. Sales pros can’t be spending large amounts of time attending classes or taking courses, but they do need to always be informed on the latest product news and sales tips. Rethinking learning technology with an eye on sales enablement can help organizations develop agile, highly effective sales teams. This webinar features David Wentworth, Principal Analyst with Brandon Hall Group, and Nick Thomas, Sales Enablement Manager at Docebo, examining how learning tech can deliver experiences tailored to sales professionals and designed for performance.

Brandon Hall Group Publishes 2020 Award-Winning Case Studies

Each year, global organizations that have won Brandon Hall Group Excellence Awards share their case studies through publication. This allows Brandon Hall Group members to benefit from their experiences and leading practices. Here is a list of the award-winning organizations whose case studies have been published over the past two weeks.

Learning & Development

• Akamai Technologies (USA)
• Bank of Montreal Financial Group (Canada)
• Creative World School (USA)
• County of San Diego (USA)
• Dell (USA)
• HP (USA)
• Jenzabar (USA)
• Mercer (USA)
• Miele (Germany)
• Nestle (Switzerland)
• Northwestern Mutual (USA)
• Take 5 Oil Change (USA)
• Verizon (USA
• Western & Southern Financial Group    (USA)

Talent Management

• Take 5 Oil (USA) 

Leadership Development

• TheFork, A Tripadvisor Company (USA)

Talent Acquisition

• Cardinal Health (USA)

L&T Technology Services (India)

Upcoming Webinars

Thursday, Oct. 15: Everything has Changed. Has Your Learning Strategy?

A decade’s worth of change has taken place in the past 6 months, radically changing how teams learn, train and collaborate — and the landscape will continue to shift in the year to come. As you plan your learning and enablement solutions for 2021, what are the major new challenges you need to account for? And how will you ensure you have the right tools in place to achieve success? Join Brandon Hall Group Principal Analyst David Wentworth and Allego Product Marketing Manager Jake Miller, Sr. as they discuss how and why approaches that may have worked before won’t work now and look at examples of companies that successfully made the transition. Register here.

Tuesday, Oct. 20: Upskilling in Times of Change

As a result of the coronavirus, many organizations are getting more creative with upskilling and learning. Providing learning in the flow of work means personalization, performance support and more engaged employees, which leads to improved productivity. But how do you deliver on these promises — and what does that look like at a large organization? Join Brandon Hall Group Principal Analyst David Wentworth and PepsiCo OD Manager Cristina Rivera as they explore strategies around bringing learning into the flow of work, showcasing how PepisCo is providing a modern, personalized learning experience. Register here.

Thursday, Oct. 22: Slash Your Learning Costs with Digital Supplier Management

Today, 80% of a typical learning budget is strategically managed by controlled-spend processes, but the remaining 20% goes largely unmanaged. In times of rapid change and economic uncertainly, learning leaders are eager to control unmanaged spend anywhere they can. Learn how to move your company quickly to reduce unmanaged rogue spend and increase ROI through supplier management strategic sourcing tools that optimize and manage economies of scale. Join Brandon Hall Group Principal Analyst David Wentworth and Conduent Learning Services’ Learning Offering Director David Rivas and Learning Offering Manager Bogdan Robu as they uncover spend control innovations and mechanics related to Supplier Management Strategic Sourcing tools with use cases in contracting, vendor onboarding, bill payment and ordering. Register here.

Thursday, Oct. 29: A Missed Opportunity in DE&I Strategies: Utilizing Your Talent Management Solution

As movements like Black Lives Matter and #MeToo continue to highlight ongoing racial and gender inequality, employers grapple with how they can quickly react and achieve cultural change around diversity, equity and inclusion (DE&I). With employees and consumers demanding more, DE&I must become a top priority for organizations across the globe. Join Cornerstone and Brandon Hall Group SVP and Principal HCM Analyst Claude Werder for an eye-opening discussion about how your talent management technology can help narrow the gap between the intent of inclusion and diversity and the actual impact that initiatives are having now. Register here.

Brandon Hall Group Featured on Training website: Technology as a Driver of Career Development By Claude Werder, Brandon Hall Group As stay-at-home orders are eased and lifted, organizations must continue to leverage their learning technology to provide employees with compelling blended learning experiences in the flow of work that link directly to competency and skill development and career growth.

Research in the Field

• Creating a Learning Strategy that Drives Performance 2020 Take the survey here.
• The Impact of Leadership Development 2020 Take the survey here.
• 2020 Diversity & Inclusion Study, Part 2: Take the survey here.
• HCM’s Role in Recovering from COVID-19. Take the survey here.

For information on Brandon Hall Group’s research and how we can assist your organization, please visit www.brandonhall.com

Become a Brandon Hall Group member!

We are a human capital management research and advisory firm with more than 10,000 clients globally. For over 25 years, we have been delivering research-based solutions that empower excellence in organizations around the world. Our vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means our team joins your team. Membership provides a host of resources and services and – most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.

Click here for more information and to sign up for a free trial membership.

The post Brandon Hall Group Research Highlights, Sept. 28-Oct. 9, 2020 appeared first on BrandonHallGroup.