Episode 230: Merck and Co. Reveals Their Talent Growth Framework

Speaker: Theresa E. Zeller, Global Head of Integrated Learning Experiences, Global Learning and Development-Merck

Topics include:

  • Who or what is Merck as a company?
  • Why reimagine learning?
  • What are current learning trends?
  • What do candidates value most?
  • Has the demand for L&D professionals grown?
  • What is L&D’s role in talent retention?
  • Is remote work decreasing in favor of hybrid working?
  • How important is work flexibility to the workforce?
  • What are the roles of technology and digitalization?
  • What is the role of Leadership Development?
  • What are Merck’s purpose, aspirations and priorities?
  • How can we measure success?
  • Insights from Theresa’s journey
  • And more!

To read the Executive Interview from the podcast with Theresa E. Zeller, download the pdf here: https://go.brandonhall.com/Merck_EI_230

Theresa E. Zeller currently leads the Integrated Learning Experiences Team (ILET) to build workforce capability focused by creating engaging learner-centered experiences that drive speed, agility and business value. Theresa has transformed the learner experience to anticipate and provide growth and development throughout an employee’s career lifecycle for the approximately 70,000 employees globally across the enterprise. Before this role, Theresa was the Global Head of Learning and Development for Merck’s Manufacturing Division, which included over 55 sites and 21,000 employees worldwide.  Theresa also held various strategic and client-facing leadership roles in the US Market and then Global Commercial Learning & Development to develop commercial capabilities across all roles in marketing, market access, account management, business development, and sales. Theresa has led several cross-enterprise learning teams to enable business and culture transformation across the enterprise.  Prior to Merck, Theresa worked as a learning leader for Nutri/System corporate and franchise businesses and at NovaCare Rehabilitation Services for contract and outpatient services. Theresa received her BS in Industrial/Organizational Psychology from the Pennsylvania State University and herma in Training, Communication, and Organization Development from the University of Maryland.

Theresa is an agile, collaborative, and strategic global leader who builds trusted partnerships with leaders and stakeholders resulting in immeasurable business value by:

  • Driving agile, innovative, and transformative learning strategy and approaches
  • Leading strategy, change, and cultural transformation
  • Developing and leading high-performance teams to accelerate talent and build capability



At Merck, known as MSD outside of the United States and Canada, we are unified around our purpose. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. Our purpose is to use the power of leading-edge science to save and improve lives around the world. Our aspiration is to be the premier research-intensive biopharmaceutical company in the world — and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities.


Become a Brandon Hall Group member!

We are a human capital management research and advisory firm with more than 10,000 clients globally. For over 28 years, we have been delivering research-based solutions that empower excellence in organizations around the world. Our vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means our team joins your team. Membership provides a host of resources and services and — most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.

Click here for more information and to sign up for a free trial membership.

Click here for information on Brandon Hall Group’s Professional Certification Program

If you have questions about our discussion today or would like access to our research library, please visit www.brandonhall.com

Like what you see? Share with a friend.

Related Content